Frequently Answered Questions

 

 

How long will it take before I see my pictures?

If you choose to have a Facebook sneak peak, you’ll see that within 7 days of your session. Your gallery will be ready within 2 weeks of your session (3 weeks in the fall season).

 

Do you sell digital files?

Yes! I offer two sizes of files: low-resolution digital files printable to 8x12 and high-resolution digital files printable to any size. They are available to purchase individually or as a complete collection. You also receive a complimentary shareable image for web with any digital purchase and will be able to purchase professional prints at wholesale from your online album. Just remember, photographs are archival, digital files are not.

 

What does the "Art" in your business name mean? Do you sell paintings?

The "Art" in my business name is there because I believe in turning your images into works of art that you will want to display on your walls. From fine art paper for your framed prints to a brushstroke finish for your gallery wrapped canvas, there are several ways to display your family as art. Though I am also a painter, I do not take commissions for paintings at this time. 

 

Do you offer gift certificates?

Yes! Gift certificates are perfect gifts for someone who wants portraits done by me. If you are expecting and having a baby shower, you can let your guests know they can purchase gift certificates towards your newborn session.

 

Do you have a loyal client or referral program?

For my loyal clients who stick with me and keep coming back year after year, I have a session fee for life program. Once you book a full session with me, you are locked in to that base session fee for every session you book with me in the future, even if my session fee increases.

I also have a referral program that benefits both my clients who are referring friends and family and those being referred. Referring clients receive a gift card, to use however you like, for each referral who books a full session with me. Clients receive print credit coupons to give to friends and family to use when they book their session with me.

 

Why does custom photography cost more?

There is definitely an investment for both the client and the photographer for custom photography sessions. I spend an average of 10-15 hours on a client from the beginning to end of your custom photography experience. You’re getting an experience you are not likely to get when you go to a high-volume photography studio.

 

Where should we have our session?

One of the benefits to having custom photography is that you get to choose the location. I have several locations that I know have good light that we will discuss at your planning appointment or you can suggest somewhere for me to check out. Newborn sessions are done in your home so there’s no need to try to get out of the house with your new baby! A travel fee applies if over 30 miles from Saint Marys.

 

What should we wear?

This is something else that we will discuss at your planning appointment and you will receive my What to Wear Guide after booking your session. In the meantime, check out this post for an overview on choosing your clothing.

 

Do you offer mini sessions or specials?

The best experience for a family photo session is to utilize the full session time. If we had to limit our time to a mini, there’s more likely to be stress and worry about whether or not we’ll get enough good shots, will the kids cooperate in time, etc. The more laid back we can be with the session and not feel rushed, the better the kids will cooperate and we’ll have time to give them breaks when they need it! I do occasionally have special events that are announced first to my email list, so be sure to sign up!

 

What if I want to keep my images private?

The model release is separate from the contract so if you want to keep your kiddos off the internet or just prefer to keep your session images private, you absolutely can!

 

What happens if my kids just run amuck the whole time and we don’t get anything good?

I haven’t had it happen yet! I work with very young children often and we work around their personalities. They don’t need to sit sill the entire session! In fact, we’ll be doing a lot of playing (and I do a lot of chasing!), so there are plenty of opportunities to capture the essence of who they are right now. We’ll still try for that coveted looking/smiling at the camera image we all love but that won’t be the bulk of the session. They’ll also have plenty of breaks where they can run amuck and get it out of their system. And if all else fails, I always have my little bag of tricks with me!

 

Do you offer wedding photography services?

I do not offer wedding photography as I specialize in photographing families, children, babies and maternity. You can try the photographer search tool at PPA.com to find a professional photographer that offers weddings in the area. 

 

Do you offer a military discount?

I offer a 10% military discount on a la carte purchases only for Active Duty families. It is not applicable to the creative fee or collections, which are already discounted vs a la carte. Make sure to mention this when you book with me. 

 

Have a question I didn't cover here? Head over to my contact page and ask away!